Refund Policy

We offer authentic retail barcodes at a one-time cost that can be utilised in most retail stores globally. Once a barcode is assigned, it cannot be returned to our pool and resold to other customers. Therefore, we do not issue refunds without justifiable cause. However, some circumstances may permit a refund.

  • If you discover a store that we don’t list on our barcode acceptance page, that won’t accept our barcodes (and are able to provide written statements from the store regarding this), then we will consider refunding the amount paid, provided you contact us within 3 weeks of your purchase and you sign up to GS1 in your country (and show us proof of your GS1 membership).

We won’t refund if:

  • You are expecting to receive barcodes with your country code, but don’t necessarily need them. We explain that our barcodes begin with a ‘07’ or ‘06’ on our website in various places, including on our FAQ page, our Buy Barcodes page as well as implicitly with the images displayed on the home page. We don’t represent anywhere that our barcodes begin with your country code.

Note – Barcodes related to any refund given will be marked on the online databases as illegal for use on products